Tell us what you're trying to make.
Send us a formula, an SDS, a sample, or a problem description. We respond to most quote requests within one business day. Our chemists take the call, our salespeople take the follow-up.
Reach us directly
Call us
Toll-free 888-933-4554
PA direct 570-345-2600
LA direct 225-319-7146
Email customer service
customerservice@paradigmlabs.us
Hours
Monday to Friday, 8:00 AM to 4:30 PM ET
After-hours email monitored daily
Request a quote or sample
Fill in what you know. The more detail you can share, the faster we can route you to the right person.
From inquiry to first shipment, here's the path.
We've documented this so you know exactly what each step looks like before you commit any time or money.
Same-day reply
Most inquiries get a routing email within hours so you know who's handling your project.
Discovery call
30-minute call with the chemist who'll lead your formulation. NDA available upfront.
Bench & quote
Lab development, working sample, and a written quote with realistic timelines and pricing.
Pilot & production
Once you sign off on the sample, we scale to pilot, then to full production batches.
Ongoing
Standing orders, repeat batches, and product evolution as your needs change.